Bilingual Front Desk Pro — Immigration Law Support

MOADDEL LAW FIRM APC; Los Angeles (CA); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Moaddel Law Firm, a California immigrant‑focused practice, seeks a Front Desk Operator II (Bilingual Spanish) to be the first point of contact for clients, guests, and callers. You will support case managers and the legal team with documentation, reception, and client hospitality while maintaining confidentiality and professionalism.

The role requires 3 years at a front desk or receptionist, 1 year in a law-firm service setting (preferably immigration), and fluency in English and Spanish.

Qualifikationen

• Fluency in English and Spanish is required.
• 3 years in a front desk or receptionist role.
• 1 year in a law firm service role, preferably immigration.
• Experience with Clio, Zoho and Google Suite.
• Strong customer service and organization skills.
• Availability to work onsite, including weekends.

Aufgaben

• Greet and assist clients and guests in English and Spanish and resolve escalated concerns.
• Collect documents and signatures from clients to digitize; scan, file and enter case data in Clio.
• Prepare and mail immigration packets; set up electronic meetings for client hearings; log payments in system.
• Open/close the office and maintain a tidy, professional reception area; manage supplies and vendors.
• Train new/existing front desk staff on protocols and mail handling; assist in evaluations.

Kenntnisse

Bilingual English/Spanish

Front desk experience

Customer service

Strong organizational skills

Professional and proactive attitude

Tools

Clio

Zoho

Google Suite

Jobbeschreibung

Moaddel Law Firm, a California immigrant‑focused practice, seeks a Front Desk Operator II (Bilingual Spanish) to be the first point of contact for clients, guests, and callers. You will support case managers and the legal team with documentation, reception, and client hospitality while maintaining confidentiality and professionalism.

The role requires 3 years at a front desk or receptionist, 1 year in a law-firm service setting (preferably immigration), and fluency in English and Spanish.