Bilingual Front Desk & Patient Care Admin

Centrum Health; Carrollton (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

NeueHealth is seeking a Front Desk Receptionist to provide essential administrative support at our medical clinic in Texas. The role involves patient check-in/out, scheduling, records management, and ensuring a positive patient experience.

The ideal candidate will be bilingual (English/Spanish), have excellent customer service skills, and be proficient with Microsoft Office. Some travel to regional clinics may be required.

Qualifications

• High school diploma or GED required.
• Minimum of 1 year experience as a receptionist preferred.
• Bilingual in English and Spanish.
• Excellent customer service skills.
• Computer literacy required.

Responsibilities

• Check patients in and out.
• Use various computer applications (eg. Microsoft Office Suite).
• Update and file patient medical records.
• Insurance verification and obtain consent forms.
• Return patients' phone calls daily and timely.
• Process patient referrals.
• Answer and route phone calls and greet patients.
• Follow safety and security policies and safeguard systems.
• Optimize provider schedules and patient satisfaction with efficient scheduling.
• Maintain office inventory and equipment and anticipate supply needs.
• Other duties as assigned.
• Travel to clinics within the region as needed for business operation or staffing coverage.

Skills

Bilingual English/Spanish

Customer service

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

NeueHealth is seeking a Front Desk Receptionist to provide essential administrative support at our medical clinic in Texas. The role involves patient check-in/out, scheduling, records management, and ensuring a positive patient experience.

The ideal candidate will be bilingual (English/Spanish), have excellent customer service skills, and be proficient with Microsoft Office. Some travel to regional clinics may be required.