Bilingual Front Desk Coordinator - Medical Office

Centrum Health; Carrollton (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

NeueHealth, operating Centrum Health clinics in Dallas, TX, seeks a Front Desk Receptionist to provide essential administrative support at our clinic. You will coordinate patient care, handle scheduling and communications with accuracy and empathy, and serve as the first point of contact for patients.

The role emphasizes strong organizational skills, patient confidentiality, and teamwork to ensure an efficient clinic flow and positive patient experiences.

Qualifications

• Bilingual English and Spanish (required)
• High school or GED equivalent
• 1+ year experience as a receptionist or front desk role
• Excellent customer service skills
• Computer literacy and familiarity with basic software

Responsibilities

• Check patients in and out.
• Use various computer applications (e.g. Microsoft Office Suite).
• Update and file patient medical records.
• Insurance verification and obtain consent forms.
• Return patients' phone calls daily and timely.
• Process patient referrals.
• Answer and route phone calls and greet patients.
• Follow safety and security policies; protect keyless entry codes and passwords.
• Optimize provider schedules and patient satisfaction with efficient scheduling.
• Maintain office inventory and equipment by anticipating needs and expediting orders.
• Perform other duties as assigned.
• Travel to clinics within the region as needed for business operation or staffing coverage.

Skills

Bilingual English and Spanish

Education

High school or GED equivalent

Job description

NeueHealth, operating Centrum Health clinics in Dallas, TX, seeks a Front Desk Receptionist to provide essential administrative support at our clinic. You will coordinate patient care, handle scheduling and communications with accuracy and empathy, and serve as the first point of contact for patients.

The role emphasizes strong organizational skills, patient confidentiality, and teamwork to ensure an efficient clinic flow and positive patient experiences.