Bilingual Medical Center Receptionist - Front Desk

Health Services of North Texas Inc; Mount Braddock (PA); On-site; USD 19,000 - 25,000; Full time

Job summary

Health Services of North Texas is seeking a Medical Center Receptionist to join our community health team. You will schedule appointments, register patients, verify eligibility for services, and assist patients with information on care options at multiple sites.

The ideal candidate is bilingual (Spanish/English), customer-focused, detail-oriented, and capable of working in a fast-paced medical office or call center environment.

Qualifications

• High School graduate or equivalent.
• Minimum 1 year of full-time medical setting experience with direct contact with medical records.
• Familiarity with medical terminology.
• Must possess initiative and be a self-starter.
• Organize and prioritize effectively.
• Bilingual Spanish/English a plus.
• Exceptional customer service skills.
• Strong computer skills including EHR familiarity.
• Attention to detail.
• Adapt easily to changing environments.
• Multi-task in a busy environment.
• Effective communication with all levels of the organization.
• Work well under pressure while maintaining confidentiality.
• Independent, self-motivated and goal oriented.
• Willing to work at any HSNT location and weekends.

Responsibilities

• Answer telephone calls and direct inquiries to appropriate personnel.
• Record messages accurately and relay as directed.
• Review patient information on schedules before visits.
• Schedule appointments in the electronic medical records system.
• Greet and direct patients, guests and vendors; manage sign-in.
• Provide information on services and Sliding Fee Scale eligibility.
• Register patients per policy; verify coverage and eligibility.
• Collect payments and reconcile daily cash reports.
• Maintain front office forms and supplies.
• Follow OSHA and CDC guidelines; keep waiting area clean.
• Complete reports as assigned and participate in quality initiatives.

Skills

Customer service

Multitasking

Communication

Self-motivated

Organizational skills

Bilingual (Spanish/English)

Detail-oriented

Adaptability

Teamwork

Education

High school diploma or equivalent

Tools

Electronic health record systems

Job description

Health Services of North Texas is seeking a Medical Center Receptionist to join our community health team. You will schedule appointments, register patients, verify eligibility for services, and assist patients with information on care options at multiple sites.

The ideal candidate is bilingual (Spanish/English), customer-focused, detail-oriented, and capable of working in a fast-paced medical office or call center environment.