Clinic Front Desk & Patient Care Coordinator

NeueHealth; The Villages (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

NeueHealth is seeking a Front Desk Receptionist to provide essential administrative support at our medical clinic. You will greet patients, manage check-in/out, and coordinate with providers to ensure smooth patient flow with accuracy and empathy.

Key responsibilities include using Microsoft Office applications, updating patient records, verifying insurance, returning calls, and maintaining a welcoming reception area.

Qualifications

• High school diploma or GED is required or equivalent.
• Minimum of 1 year of experience as a receptionist.
• Bilingual skills are preferred depending on location.
• Excellent customer service skills are essential.
• Computer literacy and familiarity with common software.

Responsibilities

• Check patients in and out.
• Use Microsoft Office Suite and other computer applications.
• Update and file patient medical records.
• Perform insurance verification and obtain consent forms.
• Return patients' calls daily and timely; greet patients on arrival.
• Follow safety and security policies and protect access control and passwords.
• Optimize provider schedules and improve patient satisfaction.
• Maintain office inventory and equipment; anticipate supply needs.
• Perform additional duties as assigned.

Skills

Bilingual

Customer service

Computer literacy

Receptionist experience

Education

High school diploma or GED

Job description

NeueHealth is seeking a Front Desk Receptionist to provide essential administrative support at our medical clinic. You will greet patients, manage check-in/out, and coordinate with providers to ensure smooth patient flow with accuracy and empathy.

Key responsibilities include using Microsoft Office applications, updating patient records, verifying insurance, returning calls, and maintaining a welcoming reception area.