Bilingual Medical Front Desk Receptionist

HEALTH SERVICES OF NORTH TEXAS; Denton (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Health Services of North Texas in Denton, TX is seeking Medical Center Receptionists who warmly greet patients, schedule appointments, verify benefits, and collect payments. You’ll support front desk operations across multiple sites, assist callers, and maintain accurate records in the electronic health record system.

Fluency in English and Spanish is a plus, with opportunities to grow in a community health setting.

Qualifications

• High School diploma required or equivalent.
• Minimum 1 year of full-time experience in a medical setting.
• Familiarity with medical terminology.
• Bilingual Spanish/English a plus.
• Strong customer service orientation and attention to detail.

Responsibilities

• Answers phones and directs callers to appropriate personnel.
• Accurately records messages and takes calls as directed by providers.
• Schedules appointments in the EMR system per policy.
• Greet visitors and manage sign-in as appropriate.
• Provide information on services and eligibility for Sliding Fee Scale.
• Registers patients per center policies and procedures.
• Verify coverage benefits and eligibility.
• Collect payments and reconcile cash reports for deposits.
• Maintain forms and front office supplies.
• Adhere to OSHA and CDC guidelines; maintain waiting area cleanliness.
• Complete reporting and participate in quality initiatives.
• May perform other duties as assigned by supervisor.

Skills

Bilingual (Spanish/English) a plus

Customer service

Strong computer skills

Familiar with medical terminology

Attention to detail

Ability to multi-task

Confidentiality

Education

High School diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

Health Services of North Texas in Denton, TX is seeking Medical Center Receptionists who warmly greet patients, schedule appointments, verify benefits, and collect payments. You’ll support front desk operations across multiple sites, assist callers, and maintain accurate records in the electronic health record system.

Fluency in English and Spanish is a plus, with opportunities to grow in a community health setting.