Bilingual Front Desk & Onboarding Specialist

Xclusive-Services; Reno (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare package

Paid sick time

Paid holidays

Paid personal time off

Job summary

Xclusive Services in Reno, NV is seeking a Front Desk Associate to be the first point of contact for guests and applicants. You will explain the employment application and background check process, distribute payroll information, ensure branch compliance with labor regulations, and foster a positive experience in every interaction.

The ideal candidate is bilingual in English and Spanish, possesses strong communication and organizational skills, and can work independently.

Qualifications

• Bilingual English and Spanish.
• 1+ years of experience in related field.
• Proficient in Microsoft Office 365 and FedEx Online.
• Hold a valid driver's license and have reliable transportation to commute to job site(s)/location(s).
• Experience with Adobe Suite, DocuSign, and Microsoft Dynamics CRM is a plus.
• Legally eligible to work in the United States.
• High School diploma required.

Responsibilities

• Branch Operations and Guest Services.
• Greets all Team Members, customers, clients, and applicants with excellent customer service.
• Answers the phone in a professional and courteous manner.
• Listens and responds to voicemails several times a day.
• Handles the intake of applicants and conducts pre-screening process.
• Processes applications in accordance with all local, state and federal laws.
• Verify documents meet required compliance of all federal I-9 requirements.
• Processes criminal history check and communicates results to applicant.
• Provides inquiry support for both internal and external customers/Team Members.
• Supplies and inventories uniforms to management and/or Team Members, as needed.
• Coordinates assembly of new hire packets and forms.
• Manages accuracy of interoffice mail to corporate office.
• Verifies compliance of labor and regulatory posters/notices.
• Ensures the reception area, meeting room, and kitchen are presentable and organized.
• Ensures Team Members offered their paychecks weekly.
• Performs administrative payroll functions: check accuracy, adding required communications to check envelopes, releases checks to management, distribution, filing of payroll reports/records.
• Reviews all paycheck pick-up authorizations while adhering to the policies of the Company.
• Assist Team Members with lost, stolen, damaged, or expired checks.
• Manages deduction requirements for uniforms, meal vouchers. with timely submittal.
• Promotes Team Member recognition, as assigned by District/Regional Manager: printing gift cards, purchasing/arranging food, tracking/distributing prizes, etc.
• Responsible for daily office housekeeping duties.
• Confidentially assists with monthly, quarterly, and annual audits (internal and external).
• Cultural leadership and participation.

Skills

Bilingual EN/ES

Excellent communication

Organizational skills

Interpersonal skills

Adaptability

Education

High School diploma

Tools

Microsoft Office 365

FedEx Online

Phone systems

Adobe Suite

DocuSign

Microsoft Dynamics CRM

Job description

Xclusive Services in Reno, NV is seeking a Front Desk Associate to be the first point of contact for guests and applicants. You will explain the employment application and background check process, distribute payroll information, ensure branch compliance with labor regulations, and foster a positive experience in every interaction.

The ideal candidate is bilingual in English and Spanish, possesses strong communication and organizational skills, and can work independently.