Bilingual Front Desk & Office Concierge (English/Spanish)

Cam Property Management LLC; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

Cam Property Management LLC is seeking a professional, organized receptionist to manage the front desk and be the first point of contact for tenants, visitors, vendors, and employees in our New York office.

The ideal candidate is bilingual (English/Spanish), dependable, detail-oriented, and comfortable in a fast-paced property management setting. Full-time hours are Monday through Friday, 9am–5pm, with a focus on delivering excellent customer service.

Qualifications

• Must be fluent in both English and Spanish.
• Receptionist or administrative experience preferred.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office, email, and basic computer applications.
• Must be punctual, reliable, and maintain a professional appearance.

Responsibilities

• Greet and assist tenants, visitors, vendors, and employees.
• Answer incoming phone calls, direct calls to the appropriate departments, and take detailed messages.
• Communicate with tenants in both English and Spanish.
• Respond to general tenant inquiries professionally and courteously.
• Maintain a welcoming and organized reception area.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Monitor and respond to general office emails.
• Assist with filing, scanning, copying, and organizing documents.
• Maintain accurate visitor logs and office records.
• Schedule appointments and coordinate meetings.
• Direct tenant inquiries regarding rent payments, maintenance requests, leasing, and account balances to the appropriate departments.
• Assist tenants with completing forms and submitting required documentation.
• Forward maintenance requests and complaints to the Work Order Department.
• Ensure tenant concerns are communicated to the appropriate staff members.
• Assist management and administrative staff with daily office operations.

Skills

Bilingual English/Spanish

Front desk experience

Customer service

Microsoft Office

Phone etiquette

Job description

Cam Property Management LLC is seeking a professional, organized receptionist to manage the front desk and be the first point of contact for tenants, visitors, vendors, and employees in our New York office.

The ideal candidate is bilingual (English/Spanish), dependable, detail-oriented, and comfortable in a fast-paced property management setting. Full-time hours are Monday through Friday, 9am–5pm, with a focus on delivering excellent customer service.