Front Office Receptionist

Cam Property Management LLC; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

Cam Property Management LLC is seeking a professional, organized receptionist to manage the front desk and be the first point of contact for tenants, visitors, vendors, and employees in our New York office.

The ideal candidate is bilingual (English/Spanish), dependable, detail-oriented, and comfortable in a fast-paced property management setting. Full-time hours are Monday through Friday, 9am–5pm, with a focus on delivering excellent customer service.

Qualifications

• Must be fluent in both English and Spanish.
• Receptionist or administrative experience preferred.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office, email, and basic computer applications.
• Must be punctual, reliable, and maintain a professional appearance.

Responsibilities

• Greet and assist tenants, visitors, vendors, and employees.
• Answer incoming phone calls, direct calls to the appropriate departments, and take detailed messages.
• Communicate with tenants in both English and Spanish.
• Respond to general tenant inquiries professionally and courteously.
• Maintain a welcoming and organized reception area.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Monitor and respond to general office emails.
• Assist with filing, scanning, copying, and organizing documents.
• Maintain accurate visitor logs and office records.
• Schedule appointments and coordinate meetings.
• Direct tenant inquiries regarding rent payments, maintenance requests, leasing, and account balances to the appropriate departments.
• Assist tenants with completing forms and submitting required documentation.
• Forward maintenance requests and complaints to the Work Order Department.
• Ensure tenant concerns are communicated to the appropriate staff members.
• Assist management and administrative staff with daily office operations.

Skills

Bilingual English/Spanish

Front desk experience

Customer service

Microsoft Office

Phone etiquette

Job description

Seeking a professional, organized, bilingual Receptionist to manage the front desk and serve as the first point of contact for tenants, visitors, vendors, and employees.. The ideal candidate must be personable, dependable, detail-oriented, and comfortable working in a fast-paced property management office..

Key Responsibilities.

Front Desk & Customer Service.

• - Greet and assist tenants, visitors, vendors, and employees..
• - Answer incoming phone calls, direct calls to the appropriate departments, and take detailed messages..
• - Communicate with tenants in both English and Spanish..
• - Respond to general tenant inquiries professionally and courteously..
• - Maintain a welcoming and organized reception area..

Administrative Duties.

• - Receive, sort, and distribute incoming mail, packages, and deliveries..
• - Monitor and respond to general office emails..
• - Assist with filing, scanning, copying, and organizing documents..
• - Maintain accurate visitor logs and office records..
• - Schedule appointments and coordinate meetings..

Property Management Support.

• - Direct tenant inquiries regarding rent payments, maintenance requests, leasing, and account balances to the appropriate departments..
• - Assist tenants with completing forms and submitting required documentation..
• - Forward maintenance requests and complaints to the Work Order Department..
• - Ensure tenant concerns are communicated to the appropriate staff members..
• - Assist management and administrative staff with daily office operations..

Qualifications & Requirements.

• - Must be fluent in both English and Spanish (required)..
• - Previous receptionist or administrative experience preferred..
• - Excellent verbal and written communication skills..
• - Strong organizational and multitasking abilities..
• - Professional telephone etiquette and customer service skills..
• - Proficiency in Microsoft Office, email, and basic computer applications..
• - Ability to handle difficult situations calmly and professionally..
• - Must be punctual, reliable, and maintain a professional appearance..

Important Expectations.

• - Maintain confidentiality regarding tenant information and company matters..
• - Demonstrate professionalism and accountability at all times..
• - Ensure phone calls and tenant inquiries are handled promptly..
• - Maintain communication with all departments..
• - Follow company procedures and management instructions..

Our Goal: To provide excellent customer service while ensuring the office operates efficiently and professionally.

Experience:

• Required

Languages:

• English – Advanced.
• Spanish – Advanced

Employment:

• Full-time

Schedule:

• Monday - Friday 9am- 5pm

Starting time:

• Immediate start!

About Cam Property Management LLC:

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