Bilingual Front Desk & Insurance Client Specialist

John Degirolamo - State Farm Agent; Cheltenham (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

John Degirolamo - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a fast-paced office. The ideal candidate is highly organized, details-oriented, and committed to delivering exceptional customer service in a friendly environment.

You will greet clients, schedule appointments, manage inquiries, and support the team with administrative tasks while exploring opportunities to discuss insurance options with customers.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

CRM systems

Microsoft Office

Bilingual Spanish

Tools

CRM systems

Microsoft Office

Job description

John Degirolamo - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a fast-paced office. The ideal candidate is highly organized, details-oriented, and committed to delivering exceptional customer service in a friendly environment.

You will greet clients, schedule appointments, manage inquiries, and support the team with administrative tasks while exploring opportunities to discuss insurance options with customers.