Front Desk & Insurance Support Specialist — Flexible Hours

John Leung - State Farm Agent; Decatur (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

John Leung - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our friendly office in Decatur, GA. You will greet customers, manage scheduling, and handle inquiries while maintaining accurate records and providing exceptional service.

The role emphasizes strong communication, organization, and comfort with sales conversations. Proficiency with Microsoft Office and CRM systems is preferred, with opportunities for training and advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

John Leung - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our friendly office in Decatur, GA. You will greet customers, manage scheduling, and handle inquiries while maintaining accurate records and providing exceptional service.

The role emphasizes strong communication, organization, and comfort with sales conversations. Proficiency with Microsoft Office and CRM systems is preferred, with opportunities for training and advancement.