Front Desk & Customer Service Specialist (Insurance)

Juan Barcenas - State Farm Agent; Springdale (AR); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Signing bonus

401(k)

401(k) matching

Competitive salary

Dental insurance

Free food & snacks

Job summary

Juan Barcenas - State Farm Agent is seeking a Receptionist - Team Member to warmly greet clients, handle calls, and schedule appointments. You will contribute to maintaining customer records and assist the team with administrative duties while exploring opportunities to discuss insurance options.

The role emphasizes strong communication, organization, and a customer-first mindset, with potential for growth within a friendly local agency environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

Job description

Juan Barcenas - State Farm Agent is seeking a Receptionist - Team Member to warmly greet clients, handle calls, and schedule appointments. You will contribute to maintaining customer records and assist the team with administrative duties while exploring opportunities to discuss insurance options.

The role emphasizes strong communication, organization, and a customer-first mindset, with potential for growth within a friendly local agency environment.