Bilingual Front Desk & Guest Experience Coordinator

Ocean-Mist-Farms; Castroville (CA); On-site; USD 29,000 - 35,000; Full time

Job summary

Ocean Mist Farms is seeking a receptionist for their Castroville, CA location. The role focuses on delivering exceptional customer service at the main lobby, greeting visitors, directing calls, and supporting administrative tasks as needed.

The position requires an AA or AS degree and at least 3 years of corporate reception experience. Bilingual English/Spanish ability is required, along with proficiency in Microsoft Office and Outlook.

Qualifications

• Requires minimum AA or AS degree from an accredited college.
• Minimum 3 years in a corporate reception or similar role.
• Ability to provide exceptional customer service and speak, read, and write in English and Spanish.

Responsibilities

• Greet, direct, and sign in/out visitors and vendors in a professional manner.
• Assist guests with the guest ID badge system and maintain lobby safety protocols.
• Operate a multi-line telephone and route calls professionally.
• Handle over-the-counter product, marketing, and promotional sales at the front desk.
• Maintain Outlook calendars for conference rooms and coordinate bookings.
• Sort and distribute mail and manage shipping supplies.

Skills

Customer service

Bilingual English/Spanish

Multitasking

Phone handling

Education

AA or AS degree

Tools

Microsoft Office

Outlook

Office equipment operation

Job description

Ocean Mist Farms is seeking a receptionist for their Castroville, CA location. The role focuses on delivering exceptional customer service at the main lobby, greeting visitors, directing calls, and supporting administrative tasks as needed.

The position requires an AA or AS degree and at least 3 years of corporate reception experience. Bilingual English/Spanish ability is required, along with proficiency in Microsoft Office and Outlook.