Bilingual Front Desk & Visitor Experience Specialist

Ocean Mist; Castroville (CA); On-site; USD 29,000 - 35,000; Full time

Job summary

Ocean Mist Farms in Castroville is seeking a Receptionist to manage the main lobby, greet visitors and provide administrative support. The role requires bilingual English/Spanish communication, strong customer service, and proficient MS Office skills.

Must lift up to 50 pounds and assist with mail, routing and conference room scheduling. The candidate should have at least an AA/AS degree and 3 years in a corporate reception or similar role, with professional attire as required.

Qualifications

• Minimum AA or AS degree from an accredited college.
• Minimum 3 years in a corporate reception or similar role.
• Fluent in English and Spanish (read, write, speak).
• Professional Ocean Mist Farms attire required at times.
• Advanced software skills including 50 WPM typing and MS Office.
• Strong communication and multitasking abilities.

Responsibilities

• Greet, direct and announce visitors with sign-in/out accuracy and courtesy.
• Assist customers, vendors and guests with the guest ID badge system.
• Operate a multi-line telephone and direct calls professionally.
• Handle over-the-counter product, marketing and promotional sales at front desk.
• Administer and facilitate artichoke bin and over-the-counter sales.
• Maintain conference room availability in Microsoft Outlook.
• Sort, distribute and process mail and shipping supplies.
• Use fax, printer/copier and postage meter as needed.
• Maintain and distribute updated company directory monthly.
• Support emergency evacuation and participate in drills.
• Coordinate with Accounting to place office supply orders cost-consciously.
• Other duties as assigned.

Skills

Customer service

Bilingual English/Spanish

Typing 50 WPM

Office multitasking

Microsoft Office

Education

AA/AS degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Ocean Mist Farms in Castroville is seeking a Receptionist to manage the main lobby, greet visitors and provide administrative support. The role requires bilingual English/Spanish communication, strong customer service, and proficient MS Office skills.

Must lift up to 50 pounds and assist with mail, routing and conference room scheduling. The candidate should have at least an AA/AS degree and 3 years in a corporate reception or similar role, with professional attire as required.