Bilingual Front Desk Concierge – Luxury Senior Living

The Palace Group; Florida; Sur place; USD 29 000 - 35 000; Plein temps

Résumé du poste

The Palace Group is seeking a Front Desk Receptionist for its Luxury Senior Living Communities in Coral Gables, Kendall, Homestead and Weston. You will be the first point of contact for residents, family members and guests, delivering warm welcomes and efficient service.

The ideal candidate speaks English and Spanish, can handle a multi-line phone system, and is comfortable with Microsoft Office. High school diploma required; college education preferred. Weekend hours may be required.

Qualifications

• Previous experience in work involving public contact such as customer service, is desirable.
• Must have excellent communication skills, both verbal and written in English & Spanish.
• Able to operate a multi-line telephone system.
• Must be computer literate with extensive knowledge of Microsoft programs.
• High school degree or equivalent required. College education preferred.

Responsabilités

• Answer phones with proper phone etiquette & direct all calls in a polite & friendly manner to the appropriate person.
• Monitor the doors as to incoming & outgoing persons.
• Maintain lobby area in an orderly manner, free from clutter at all times.
• Report unusual incidents to management.

Connaissances

Bilingual English/Spanish

Multi-line phone handling

MS Office proficiency

Public/customer service experience

Formation

High school diploma

College degree preferred

Outils

Microsoft Office Suite

Description du poste

The Palace Group is seeking a Front Desk Receptionist for its Luxury Senior Living Communities in Coral Gables, Kendall, Homestead and Weston. You will be the first point of contact for residents, family members and guests, delivering warm welcomes and efficient service.

The ideal candidate speaks English and Spanish, can handle a multi-line phone system, and is comfortable with Microsoft Office. High school diploma required; college education preferred. Weekend hours may be required.