Bilingual Front Desk Coordinator – Scheduling & Care

Believe Therapies LLC; College Station (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) with company matching

Health, Dental, Vision, Life insurance

Paid Time Off

Flexible schedule

Professional development assistance

Job summary

Believe Therapies LLC is seeking a Bilingual Front Desk Coordinator to manage appointments, patient intake, and administrative tasks for a pediatric-focused clinic. You will educate clients on schedules, handle payments, and maintain accurate charts, all while delivering compassionate service in a bilingual setting.

The role emphasizes professional presentation, organized work habits, and collaboration with therapists and staff to support high-quality care.

Qualifications

• Bilingual capable of translating medical terminology.
• Strong customer service and communication skills.
• Experience with front-desk duties and scheduling.

Responsibilities

• Educate clients about their schedule and ensure timely arrivals.
• Manage the schedule to minimize double bookings and update notes.
• Establish and maintain client charts and documents per procedures.
• Provide professional, courteous greetings and assist clients or route to staff.
• Support client financial interactions: deductibles, co-pays, and co-insurance as appropriate.
• Maintain HIPAA compliance and follow company policies.
• Prioritize safety and cleanliness per guidelines.

Skills

Bilingual

Customer service

Scheduling

Front desk coordination

Professional communication

Education

High school diploma

Bilingual translating medical terminology

Tools

Scheduling software

Job description

Believe Therapies LLC is seeking a Bilingual Front Desk Coordinator to manage appointments, patient intake, and administrative tasks for a pediatric-focused clinic. You will educate clients on schedules, handle payments, and maintain accurate charts, all while delivering compassionate service in a bilingual setting.

The role emphasizes professional presentation, organized work habits, and collaboration with therapists and staff to support high-quality care.