We are seeking a professional, welcoming, and customer-service-oriented Bilingual Front Desk Coordinator to support front-desk operations, administrative needs, business travel, meetings, and employee events at our Scottsdale headquarters.
PURPOSE
Serve as the face and voice of the office, creating a positive experience for employees, candidates, clients, vendors, and visitors while helping ensure smooth and organized daily operations.
KEY ACCOUNTABILITIES
- Provide exceptional, customer-first service to employees, candidates, clients, vendors, callers, and visitors in English and Spanish.
- Manage visitor check-in, passes, host notifications, incoming calls, general inquiries, and a polished reception area.
- Coordinate domestic travel, including airfare, hotels, rental vehicles, ground transportation, professional conferences, and business events.
- Prepare itineraries and confirmations and assist with travel changes or cancellations.
- Manage mail, packages, deliveries, office and breakroom supplies, scanning, copying, filing, data entry, and Square 9 document support.
- Coordinate conference rooms, meeting setup, Wi‑Fi/basic presentation support, catering, materials, and visiting‑employee logistics.
- Support employee events, team‑building activities, celebrations, leadership visits, training sessions, and office‑wide initiatives.
- Provide flexible administrative support while protecting confidential company and employee information.
REQUIRED QUALIFICATIONS
- Bilingual English/Spanish with professional verbal and written communication skills.
- Experience in reception, office administration, hospitality, customer service, travel coordination, or related setting.
- Strong customer service orientation, professionalism, patience, and a genuine desire to help others.
- Excellent organization, attention to detail, and ability to manage changing priorities in a fast‑paced office.
- Comfort coordinating travel, schedules, meetings, events, and office logistics.
- Working knowledge of Outlook, Word, Excel, Teams, and PowerPoint.
- Reliable and punctual, with an understanding that consistent front‑desk coverage is essential.
- Ability to use discretion and maintain confidentiality.
PREFERRED QUALIFICATIONS
- 2+ years of related experience in a professional office or corporate headquarters.
- Experience with corporate travel, Square 9 or similar document systems, and company events.
IDEAL CANDIDATE
- Approachable
- Dependable
- Proactive
- Solution-oriented
- Takes pride in creating a welcoming, organized experience and can manage multiple priorities while maintaining a positive, professional presence.