Bilingual Front Desk Concierge — Patient Care & Scheduling

centrumhealth; Homestead (FL); On-site; USD 26,000 - 36,000; Full time

Job summary

NeueHealth operates clinics including Centrum Health and Premier Medical. The Front Desk Receptionist will provide essential administrative support to ensure smooth clinic operations, coordinating with providers, patients, and staff to manage care-related tasks with accuracy and empathy.

As the first point of contact, you will manage scheduling, patient records, referrals, and communications, while maintaining confidentiality and high service standards in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• At least 1 year of receptionist experience.
• Bilingual in English and Spanish.
• Excellent customer service and computer literacy.

Responsibilities

• Check patients in and out.
• Use various computer applications (Microsoft Office Suite).
• Update and file patient records.
• Verify insurance and obtain consent forms.
• Return patient calls daily and timely.
• Process patient referrals.
• Answer and route calls and greet patients.
• Protect privacy and security of systems and areas.
• Optimize provider schedules and patient satisfaction.
• Maintain office inventory and equipment.
• Travel to clinics within the region as needed.

Skills

Bilingual English/Spanish

Education

High school or GED

Tools

Microsoft Office Suite

Job description

NeueHealth operates clinics including Centrum Health and Premier Medical. The Front Desk Receptionist will provide essential administrative support to ensure smooth clinic operations, coordinating with providers, patients, and staff to manage care-related tasks with accuracy and empathy.

As the first point of contact, you will manage scheduling, patient records, referrals, and communications, while maintaining confidentiality and high service standards in a fast-paced environment.