Bilingual Front Desk Receptionist – Medical Clinic

Centrum Health; Arlington (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

NeueHealth in Arlington, TX, seeks a Front Desk Receptionist to provide essential administrative support for the clinic. You will greet patients, manage check-ins/outs, and coordinate with providers to ensure smooth operations and patient care.

The role emphasizes excellent organizational skills, empathy, and a commitment to patient care as the first point of contact in the clinic. Travel to regional clinics may be required to support staffing needs.

Qualifications

• High school diploma or GED is required.
• Minimum 1 year of receptionist experience.
• Bilingual in English and Spanish is preferred.
• Excellent customer service skills are required.
• Computer literacy is required.

Responsibilities

• Check patients in and out.
• Use various computer applications (eg. Microsoft Office Suite).
• Update and file patient medical records.
• Insurance verification and obtain consent forms.
• Return patients' calls daily and timely.
• Process patient referrals.
• Answer and route phone calls and greet patients.
• Follow all safety and security policies; protect restricted areas and passwords.
• Optimize provider schedules and patient satisfaction with efficient scheduling.
• Maintain office inventory and equipment; anticipate supply needs and expedite orders.
• Travel to clinics within the region as needed.

Skills

Bilingual (English and Spanish)

Excellent customer service

Computer literacy

Education

High school or GED

Tools

Microsoft Office Suite

Job description

NeueHealth in Arlington, TX, seeks a Front Desk Receptionist to provide essential administrative support for the clinic. You will greet patients, manage check-ins/outs, and coordinate with providers to ensure smooth operations and patient care.

The role emphasizes excellent organizational skills, empathy, and a commitment to patient care as the first point of contact in the clinic. Travel to regional clinics may be required to support staffing needs.