Bilingual Medical Receptionist - Front Desk & Scheduling Pro

SFP Health Group; Lakeland (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

SFP Health Group is seeking a Clinic Receptionist to join the Clinic Operations team. The role focuses on front desk efficiency, patient information accuracy, insurance verification, and coordinating services for patients and providers.

The candidate will handle multi-line phone systems, greet patients, collect co-pays, and manage appointments while maintaining patient confidentiality and precise record-keeping.

Qualifications

• 1-2 years of medical background.
• High school diploma or equivalent (Preferred).
• Previous experience as a medical receptionist (Preferred).
• Knowledge of medical terminology (1 year preferred).
• Some experience with Outlook and Microsoft Office.
• Bilingual Spanish and English preferred.

Responsibilities

• Registers patients and ensures that complete and accurate information is obtained.
• Accountable for the efficient operation of the front desk and reception function for a clinic department.
• Provides administrative and clerical support to facilitate the smooth operation of the clinic or department.
• Answer phone with multiple lines.
• Greet and direct patients and visitors to the clinic.
• Collect and record payments such as co-pays or balance.
• Manage heavy call traffic quickly and accurately on multi-line systems.
• Check in and check out patients.
• Verify insurance information.
• Coordinate and schedule services for patients and providers.
• Manage office supplies as needed.
• Monitor visitor access and issue passes when required.
• Receive/transfer patient records and record filing system.
• Verify patient demographic information and enter into computer system.

Skills

Detail oriented

Multitasking

Phone etiquette

Team oriented

Organizational skills

Medical terminology knowledge

Education

High school diploma or equivalent

1-2 years of medical background

Tools

Outlook

Microsoft Office

Job description

SFP Health Group is seeking a Clinic Receptionist to join the Clinic Operations team. The role focuses on front desk efficiency, patient information accuracy, insurance verification, and coordinating services for patients and providers.

The candidate will handle multi-line phone systems, greet patients, collect co-pays, and manage appointments while maintaining patient confidentiality and precise record-keeping.