Receptionist

The Palace Group; Florida; On-site; USD 29,000 - 35,000; Full time

Job summary

The Palace Group is seeking a Front Desk Receptionist for its Luxury Senior Living Communities in Coral Gables, Kendall, Homestead and Weston. You will be the first point of contact for residents, family members and guests, delivering warm welcomes and efficient service.

The ideal candidate speaks English and Spanish, can handle a multi-line phone system, and is comfortable with Microsoft Office. High school diploma required; college education preferred. Weekend hours may be required.

Qualifications

• Previous experience in work involving public contact such as customer service, is desirable.
• Must have excellent communication skills, both verbal and written in English & Spanish.
• Able to operate a multi-line telephone system.
• Must be computer literate with extensive knowledge of Microsoft programs.
• High school degree or equivalent required. College education preferred.

Responsibilities

• Answer phones with proper phone etiquette & direct all calls in a polite & friendly manner to the appropriate person.
• Monitor the doors as to incoming & outgoing persons.
• Maintain lobby area in an orderly manner, free from clutter at all times.
• Report unusual incidents to management.

Skills

Bilingual English/Spanish

Multi-line phone handling

MS Office proficiency

Public/customer service experience

Education

High school diploma

College degree preferred

Tools

Microsoft Office Suite

Job description

Luxury Senior Living Communities

In Coral Gables, Kendall, Homestead & Weston

Is looking for

Front Desk Receptionist

forits

BrandNewPalace at Weston

An Independent,Assisted Living & Memory Care Community

16025 Emerald Estates Drive, Weston

The #1 Priority of this position is…

• Answer phones.
• Make the best first impression & provide effective customer service.
• Promote positive public relations with residents, family members and guests.
• Interact with the residents & greet incoming visitors. Direct visitors to proper locations.
• Be attentive to surroundings and help as necessary.
• Provide clerical support for the administrative staff.

Essential Duties & Responsibilities

• Answer phones with proper phone etiquette & direct all calls in a polite & friendly manner to the appropriate person.
• Monitor the doors as to incoming & outgoing persons.
• Maintain lobby area in an orderly manner, free from clutter at all times.
• Report unusual incidents to management.

Qualifications

• Previous experience in work involving public contact such as customer service, is desirable.
• Must have excellent communication skills, both verbal and written in English & Spanish.
• Able to operate a multi-line telephone system.
• Must be computer literate with extensive knowledge of Microsoft programs.
• High school degree or equivalent required. College education preferred.

The Ideal Candidate

• Polite, responsible, outgoing, punctual, always on time, resourceful, very accurate and detail-oriented.
• Flexible as to work schedule. Must be available to work on weekends, holidays & in emergencies.
• Must be able to work under pressure and multi-task.
• Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.
• Self-motivated with a strong work ethic and the ability to work independently AND as a team member.
• Must enjoy teamwork.