Bilingual Front Desk Concierge

Roman Catholic Diocese of Dallas; Dallas (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

The Receptionist at the Roman Catholic Diocese of Dallas – Pastoral Center serves as the first point of contact for visitors and staff, ensuring a welcoming, professional environment and efficient operation of the reception area. This role handles calls, visitor registration, mail, and clerical support, upholding confidentiality and following security protocols.

The position runs Monday through Friday, 9:00 a.m.

Qualifications

• High School Diploma or GED required.
• Minimum of two years of receptionist or front desk experience preferred.
• Experience supporting a church or nonprofit is preferred.
• Proficiency with Microsoft Office Suite and phone systems.

Responsibilities

• Serve as primary point of contact for visitors, employees, clergy, and guests.
• Answer and route incoming calls promptly and professionally.
• Manage visitor registration, logs, and credentials per security procedures.
• Monitor front desk access and coordinate with Safety and Security as needed.
• Maintain confidential handling of information and support other clerical tasks.
• Coordinate communication between reception, Security, Facilities, HR, and other departments.

Skills

Customer service

Bilingual English/Spanish

Communication skills

Microsoft Office

Phone system

Confidentiality

Front desk

Visitor management

Education

High School Diploma or GED

Tools

Visitor management software

Microsoft Office Suite

Multi-line telephone system

Job description

The Receptionist at the Roman Catholic Diocese of Dallas – Pastoral Center serves as the first point of contact for visitors and staff, ensuring a welcoming, professional environment and efficient operation of the reception area. This role handles calls, visitor registration, mail, and clerical support, upholding confidentiality and following security protocols.

The position runs Monday through Friday, 9:00 a.m.