Bilingual Front Desk & Career Services Associate

Educational Data Systems (EDSI); Reading (IL); On-site; USD 41,000 - 50,000; Full time

Job summary

Educational Data Systems (EDSI) is seeking a front desk and customer support associate in Reading, IL to greet visitors, assist jobseekers and employers, and provide basic CareerLink services.

The role involves process-oriented duties such as sign-ins, workshop registrations and handling inquiries, with a strong emphasis on courteous service in Spanish and English. Proficiency in Microsoft Office and data entry is required.

Qualifications

• Customer service experience required.
• Bilingual in Spanish required.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office and basic computer skills.

Responsibilities

• Greet and assist jobseekers, employers and visitors.
• Provide PA CareerLink information knowledgeably.
• Direct visitors to onsite partners and resources.
• Handle sign-in, workshops and activity registrations.
• Answer and direct calls on the PA CareerLink phone system.
• Provide basic services statistics and reporting.

Skills

Customer service

Bilingual Spanish

Communication

Interpersonal skills

Tools

Microsoft Office

Job description

Educational Data Systems (EDSI) is seeking a front desk and customer support associate in Reading, IL to greet visitors, assist jobseekers and employers, and provide basic CareerLink services.

The role involves process-oriented duties such as sign-ins, workshop registrations and handling inquiries, with a strong emphasis on courteous service in Spanish and English. Proficiency in Microsoft Office and data entry is required.