Career Specialist

Educational Data Systems, Inc.; Town of Lancaster (NY); Hybrid; USD 45,000 - 55,000; Full time

Job summary

Educational Data Systems, Inc. (EDSI) is hiring a Career Specialist in the New York region to build relationships with community partners and connect jobseekers to opportunities, with services offered in person or virtually.

The position emphasizes interpersonal skills, team collaboration, and client-focused service, supporting labor market information delivery and program enrollment activities.

Qualifications

• Experience in business, sales or training.
• Interpersonal skills.
• Experience in a team-oriented environment.
• Bachelor's degree or related experience.
• Experience working with unemployed, underemployed, displaced workers, ex-offenders, veterans, individuals with barriers, or other economically-disadvantaged populations.
• Ability to prioritize tasks and document all aspects of services provided.
• Demonstrated communication, analytical and interpersonal skills.
• Knowledge of Microsoft Office programs.
• Valid Driver’s License, automobile and clean driving record required.
• Ability to maintain flexibility as needs of contract or contractor require.
• Must be willing to work evening and weekend hours.
• Bilingual (English/Spanish) is preferred

Responsibilities

• Answer questions in a computer lab setting including Career Resource Center
• Maintain current knowledge of state policies, local guidelines and regulations
• Disseminate information on available job opportunities to community-based organizations and jobseekers
• Communicate with direct supervisor to resolve problems
• Coordinate activities with central hub; assist in recruitment activities, coordinate with hub BST in placement activities
• Increase program awareness and participation through outreach at various partner locations through workshops, and open office hours
• Meet performance reporting criteria on a weekly, monthly and annual basis, as established by leadership
• Implement processes to identify jobseekers, and connect unemployed and long-term unemployed individuals to employment, identify barriers, and training opportunities that may be needed
• Assist clients in registering in PA CareerLink® system of record
• Identify and develop partnerships with agencies we currently do not work with in partnership with Outreach & Business Service Manager
• Participate in community functions and serve as a representative of CareerLink
• Document all participant contacts and activities in Commonwealth system of record to include case notes, services provided and post-placement follow-up contacts
• Participate in meetings associated with outreach
• Provide career guidance to assist jobseekers in making and carrying out career decisions for success in the labor market; identify suitability for and/or barriers to employment/training
• Provide current labor market information to jobseekers
• Assist with directing and registering clients with steps to get enrolled into PA CareerLink® services through appropriate program referrals to increase program enrollments
• Provide follow-up activities according to program guidelines
• Provide information to jobseekers, individually and in group sessions, about PA CareerLink® services and the services of other agencies and organizations electronically
• Provide assistance to jobseekers
• Provide reports as requested by management
• Other opportunities as available

Skills

Interpersonal skills

Teamwork

Task prioritization

Bilingual English/Spanish

Customer service

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job Description: Title: Career Specialist Classification: Non-Exempt Salary: $50,000

Scope of Position Build relationships with community-based organizations to develop appropriate strategies to connect jobseekers to available opportunities; provide assistance as needed Provide customer-centered services designed to enhance workforce development activities and service strategies for jobseekers Keep a flexible schedule to meet customer and community partner’s needs Services may be offered in person or virtually depending on customer and community partner’s needs

Essential Functions

• Answer questions in a computer lab setting including Career Resource Center
• Maintain current knowledge of state policies, local guidelines and regulations
• Disseminate information on available job opportunities to community-based organizations and jobseekers
• Communicate with direct supervisor to resolve problems
• Coordinate activities with central hub; assist in recruitment activities, coordinate with hub BST in placement activities
• Increase program awareness and participation through outreach at various partner locations through workshops, and open office hours
• Meet performance reporting criteria on a weekly, monthly and annual basis, as established by leadership
• Implement processes to identify jobseekers, and connect unemployed and long-term unemployed individuals to employment, identify barriers, and training opportunities that may be needed
• Assist clients in registering in PA CareerLink® system of record
• Identify and develop partnerships with agencies we currently do not work with in partnership with Outreach & Business Service Manager
• Participate in community functions and serve as a representative of CareerLink
• Document all participant contacts and activities in Commonwealth system of record to include case notes, services provided and post-placement follow-up contacts
• Participate in meetings associated with outreach
• Provide career guidance to assist jobseekers in making and carrying out career decisions for success in the labor market; identify suitability for and/or barriers to employment/training
• Provide current labor market information to jobseekers
• Assist with directing and registering clients with steps to get enrolled into PA CareerLink® services through appropriate program referrals to increase program enrollments
• Provide follow-up activities according to program guidelines
• Provide information to jobseekers, individually and in group sessions, about PA CareerLink® services and the services of other agencies and organizations electronically
• Provide assistance to jobseekers
• Provide reports as requested by management
• Other opportunities as available

Education and Experience Requirements

• Experience in business, sales or training
• Interpersonal skills
• Experience in a team-oriented environment
• Bachelor's degree or related experience
• Experience working with unemployed, underemployed, displaced workers, ex-offenders, veterans, individuals with barriers, or other economically-disadvantaged populations
• Ability to prioritize tasks and document all aspects of services provided
• Demonstrated communication, analytical and interpersonal skills
• Knowledge of Microsoft Office programs
• Valid Driver’s License, automobile and clean driving record required
• Ability to maintain flexibility as needs of contract or contractor require
• Must be willing to work evening and weekend hours
• Bilingual (English/Spanish) is preferred

Equal Opportunity Statement

EDS I is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Mission Statement

We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect.

Why We Do What We Do

At EDSI

• *We believe we can help our customers overcome their most challenging obstacles
• *We believe in seeing through other people's eyes
• *We believe that we can make a difference in people's lives
• *We believe in meeting people where they are today and helping them to realize a better tomorrow
• *We believe in living our professional lives in service to others

About EDS I

EDS (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDS works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.