Career Advisor

Educational Data Systems, Inc.; Pennsylvania; On-site; USD 43,000 - 53,000; Full time

Job summary

Educational Data Systems, Inc. (EDSI) is hiring to support workforce development programs in the United States.

The role focuses on delivering customer-centered services to jobseekers, determining eligibility, and developing individual employment plans in collaboration with the Business Services Team. Responsibilities include managing a caseload of participants, conducting staff-assisted job searches, and maintaining compliance with data entry and reporting requirements.

Qualifications

• Experience providing excellent service to jobseekers and employers.
• Experience working with unemployed, underemployed, displaced workers, noncustodial parents, ex-offenders, veterans, or other economically-disadvantaged populations.
• Ability to prioritize tasks and document all aspects of services provided.
• Demonstrated communication, analytical, and interpersonal skills.
• Bachelor’s degree or equivalent experience preferred.
• Bilingual in Spanish is a plus.
• Knowledge of Microsoft Office programs.
• A valid driver’s license and clean driving record preferred.

Responsibilities

• Provide information about CareerLink services and partner agencies to jobseekers.
• Complete eligibility determinations for individuals seeking services.
• Create individual employment plans for individuals seeking services.
• Maintain a caseload of 50-75 Title I program participants.
• Refer to financial navigator and community resources as appropriate.
• Provide staff-assisted job search services, including career guidance and labor market information.
• Administer suitability assessments for training opportunities.
• Complete necessary WIOA data entry requirements on CWDS.
• Maintain participant files per regulations and guidelines.
• Provide follow-up activities according to program guidelines.
• Represent EDSI on committees and workgroups.

Skills

Customer service

Communication

Analytical skills

Interpersonal skills

Prioritization

Documentation

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

Job Description

Salary: $48,000/year

Scope of Position

Provide excellent customer-centered services designed to enhance and re-engage job seekers into the workforce, while working closely with the Business Services Team to ensure that sustainable career opportunities are available for all job seekers.

Essential Functions

• Provide information about CareerLink services and the services of partner agencies and organizations to jobseekers
• Complete eligibility determinations for individuals seeking services
• Create individual employment plans for individuals seeking services
• Maintain a caseload of 50-75 Title I program participants
• Refer to financial navigator and community resources as appropriate
• Provide “staff-assisted job search” services in the form of career guidance, job leads, and current labor market information
• Administer suitability assessments for individuals pursuing training opportunities
• Complete necessary WIOA data entry requirements on CWDS
• Maintain participant files in accordance with state and local regulations
• Provide follow-up activities according to program guidelines
• Represent EDSI on various committees and workgroups as assigned
• Other opportunities as available

Education and Experience Requirements

• Experience providing excellent service to jobseekers and employers
• Experience working with unemployed, underemployed, displaced workers, noncustodial parents, ex-offenders, veterans, or other economically-disadvantaged populations
• Ability to prioritize tasks and document all aspects of services provided
• Demonstrated communication, analytical, and interpersonal skills
• Bachelor’s degree or equivalent experience preferred
• Bilingual in Spanish is a plus
• Knowledge of Microsoft Office programs
• A valid driver’s license and clean driving record preferred

EDS I is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Mission Statement

We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect.

Why We Do What We Do At EDSI

• We believe we can help our customers overcome their most challenging obstacles
• We believe in seeing through other people's eyes
• We believe that we can make a difference in people's lives
• We believe in meeting people where they are today and helping them to realize a better tomorrow
• We believe in living our professional lives in service to others

EDS I (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.

EDS I is a National Best and Brightest Companies To Work For award winner. For over 45 years, EDS I has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces.