Bilingual Front Desk Associate – Youth Club

Boys & Girls Club of Worcester

Worcester (MA)

On-site

USD 32,000 - 42,000

Full time

4 days ago

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Job summary

The Boys & Girls Club of Worcester is seeking a Front Desk Receptionist for 40 hours per week, 12pm-8pm, Monday through Friday. Bilingual in Spanish and English required. The role involves greeting visitors, handling phones, processing payments, and clerical tasks in a dynamic youth environment.

Applicants must have a high school diploma and at least one year of receptionist experience. Strong customer service, data entry, and multitasking skills are essential to support a positive experience

Qualifications

Excellent customer service skills.
Data entry experience.
Experience processing membership fees and other monetary transactions.
Ability to excel in a fast-paced, kid-friendly environment.
Ability to multi-task.
Ability to work independently and remain calm during busy times.

Responsibilities

Providing exemplary customer service to all Club visitors, volunteers, staff and members.
Maintaining order of front desk area.
Performing clerical tasks including answering phones, filing, data entry of attendance, membership forms, and pre- and post-test surveys, photocopying.
Processing membership fee payments.
Scheduling membership orientations.
Regular exposure to loud noise, music, and other sounds associated with an active youth environment.