Bilingual Front Desk Associate – Patient Care & Scheduling

BOSM Management Service Company LLC; Lawrenceville (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays

Comprehensive benefits package

Paid time off

401K with company match

Free parking

Job summary

Barbour Orthopaedics is seeking a Front Desk Associate to join our team in Lawrenceville, GA. This position emphasizes exceptional customer service, front office duties, and accurate data entry for patient appointments.

The ideal candidate has at least six months of customer service experience, basic knowledge of medical insurance processes, and proficiency with Word and Excel. ASC/Medical Office experience is a plus, EMR/EHR familiarity preferred.

Qualifications

• Minimum of six (6) months of customer service experience.
• Language skills adequate for high-level written, interpersonal, and telephone communication.
• ASC/Medical Office experience preferred.
• EMR/EHR systems experience preferred.
• Proficient with Microsoft Word and Excel.

Responsibilities

• Collect and enter patient data while checking the accuracy of existing data.
• Prepare appropriate paperwork for patient appointments.
• Verify Patient Insurance or Financial Responsibility
• Collect any payments required by patients before their visit.
• Greet patients and guests professionally and check them in.
• Answer calls and transfer to appropriate departments.
• Schedule patient appointments in person or by phone.
• Monitor patient wait times and communicate with patients.

Skills

Customer service

Communication skills

High school diploma

Education

High school diploma or GED

Tools

EMR/EHR systems

Microsoft Word

Excel

Job description

Barbour Orthopaedics is seeking a Front Desk Associate to join our team in Lawrenceville, GA. This position emphasizes exceptional customer service, front office duties, and accurate data entry for patient appointments.

The ideal candidate has at least six months of customer service experience, basic knowledge of medical insurance processes, and proficiency with Word and Excel. ASC/Medical Office experience is a plus, EMR/EHR familiarity preferred.