Medical Front Desk Office Assistant

True Vine Concepts LLC; Los Angeles (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Sick Leave

Job summary

True Vine Concepts LLC is seeking a dedicated front office professional to join our busy clinic in Los Angeles. The role focuses on scheduling appointments, managing high phone volumes, and ensuring smooth patient check-in/check-out processes.

Ideal candidates will have medical front office experience, strong customer service, and the ability to work Monday–Friday, 8:30 am–5:30 pm in person. Competitive hourly pay with benefits such as 401(k) and health insurance is offered.

Qualifications

• Candidates should demonstrate reliable and courteous customer service with strong phone etiquette.
• Ability to multitask in a fast-paced medical front office environment.
• Capable of working both independently and collaboratively within a team.
• Demonstrates common sense and practical problem-solving.
• Comfortable handling a high patient volume in person and over the phone.

Responsibilities

• Schedule appointments and procedures efficiently.
• Respond to a high volume of phone calls and address patient queries promptly.
• Check-in and check-out patients with speed and accuracy.
• Calculate copays and manage payment collection.
• Perform general administrative tasks as required.

Skills

Customer service

Multitasking

Teamwork

Common sense

Phone etiquette

Job description

We are a busy Multi-Specialty Clinic looking for an exceptional candidate to join our front office team.

This is a great experience for someone interested in working in the medical field!

Ideal Candidate Profile:

• Reliable and courteous with exceptional customer service skills, particularly in phone etiquette.
• Proficient in multitasking within a fast-paced environment.
• Able to work independently and collaboratively within a team.
• Possesses common sense and intelligence.
• Comfortable handling heavy patient volume - both in person and over the phone.

Key Responsibilities:

• Schedule appointments and procedures efficiently.
• Manage and respond to a high volume of phone calls, ensuring patient queries are addressed promptly.
• Check-in and check-out patients with speed and accuracy.
• Calculate copays and manage payment collection.
• Perform general administrative tasks as required.

Qualifications and Requirements:

• Previous experience working in a medical setting, especially with health insurance is preferred.
• Spanish speakers especially encouraged to apply!
• Full-time position: Monday to Friday, 8:30 am to 5:30 pm.

We look forward to welcoming a dedicated team member who shares our commitment to exceptional patient service and quality care.

Job Type:

Full-time

Pay:

From $22.00 - $25 per hour depending on experience.

Benefits:

• 401(k)
• Health Insurance
• Sick Leave

Medical Specialty:

• Cardiology
• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Work Location:

In person