Bilingual Front Desk Associate

lhh; Grand Rapids (MI); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Short-term disability

401K plan

Commuter benefits

EAP program

Paid leave

Job summary

lhh in Grand Rapids, MI is seeking a Bilingual Front Desk Associate who is friendly, highly organized, and enjoys helping people in a fast-paced office. As the first point of contact for visitors, clients, and employees, you will create a welcoming experience while supporting daily administrative operations.

Requirements include fluent English and Spanish, a high school diploma, and 1+ years of front desk or customer service experience.

Qualifications

• Fluent in both English and Spanish.
• High school diploma or equivalent; additional education is a plus.
• 1+ years of front desk, receptionist, customer service, or administrative experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel).
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Professional, polished, and positive demeanor.

Responsibilities

• Greet and assist visitors, clients, and vendors in a professional and welcoming manner.
• Answer and direct incoming phone calls using excellent customer service skills.
• Provide bilingual communication support in English and Spanish, both verbally and in writing.
• Schedule appointments, maintain calendars, and coordinate meeting logistics.
• Manage incoming and outgoing mail, packages, and office correspondence.
• Maintain organized electronic and paper filing systems.
• Assist with data entry, document preparation, and administrative projects.
• Support office operations by ordering supplies and maintaining common areas.
• Handle confidential information with professionalism and discretion.
• Provide general administrative support to various departments as needed.

Skills

Bilingual English/Spanish

Verbal communication

Written communication

Organization

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Outlook

Word

Excel

Job description

We are seeking a professional, friendly, and customer-focused Bilingual Front Desk Associate to join our team. The ideal candidate is highly organized, enjoys helping people, and thrives in a fast-paced office environment. As the first point of contact for visitors, clients, and employees, you will play a key role in creating a positive and welcoming experience while supporting daily administrative operations. Bilingual fluency in English and Spanish is required.

Key Responsibilities

• Greet and assist visitors, clients, and vendors in a professional and welcoming manner
• Answer and direct incoming phone calls using excellent customer service skills
• Provide bilingual communication support in English and Spanish, both verbally and in writing
• Schedule appointments, maintain calendars, and coordinate meeting logistics
• Manage incoming and outgoing mail, packages, and office correspondence
• Maintain organized electronic and paper filing systems
• Assist with data entry, document preparation, and administrative projects
• Support office operations by ordering supplies and maintaining common areas
• Handle confidential information with professionalism and discretion
• Provide general administrative support to various departments as needed

Qualifications

• Fluent in both English and Spanish
• High school diploma or equivalent; additional education is a plus
• 1+ years of front desk, receptionist, customer service, or administrative experience preferred
• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Proficient with Microsoft Office Suite (Outlook, Word, Excel)
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• Professional, polished, and positive demeanor

Pay Details: $19.00 to $23.00 per hour

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Short-term disability
• Additional voluntary benefits
• EAP program
• Commuter benefits
• A 401K plan

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.