Medical Front Desk - Bilingual

AppleOne Employment Services; Memphis (TN); On-site; USD 38,000 - 42,000; Full time

Job summary

AppleOne Employment Services is recruiting for a well-established private medical practice in East Memphis seeking a Bilingual Medical Front Desk Receptionist. The role focuses on patient-friendly front desk operations, including check-in/out, scheduling, insurance verification, and patient communications in English and Spanish.

The successful candidate will be dependable, professional, and outgoing, contributing to a smooth daily operation in a single-physician practice with collaborative staff

Qualifications

• Bilingual in English and Spanish required or strongly preferred.
• Experience in a medical front desk or similar setting preferred.
• Strong communication and organizational skills.

Responsibilities

• Greet patients, manage check-in/check-out, and provide front desk support.
• Answer phones, assist patients, schedule appointments, and confirm visits.
• Verify insurance coverage and update patient information in EHR.
• Receive and post patient payments, balance receipts, and perform end-of-day closeout.
• Manage referrals and provide additional administrative support as needed.

Skills

Bilingual English/Spanish

Front desk experience

Customer service

Phone proficiency

Tools

Electronic Health Records

Job description

Job Summary

A well-established private medical practice in East Memphis is seeking a Bilingual Medical Front Desk Receptionist to join its patient-focused team. This direct hire opportunity is ideal for a dependable, professional, and outgoing front office healthcare professional who is fluent in English and Spanish and enjoys supporting patients in a busy medical office setting. This role offers the opportunity to work in a stable, single-physician practice with a collaborative front desk team, consistent full-time hours, and a supportive environment where strong communication, organization, and patient service are valued. The right candidate will play an important role in creating a positive first impression for patients while helping the office run smoothly each day.

Key Responsibilities

• Greet patients, manage check-in and check-out, and provide professional front desk support.
• Answer phones, assist patients, schedule appointments, and confirm upcoming visits.
• Verify insurance coverage, update patient information, and work within Electronic Health Records systems.
• Receive and post patient payments, balance receipts, and complete end-of-day closeout processes.
• Manage incoming and outgoing referrals and provide additional administrative support as needed.

Compensation and Benefits

• Pay: $19 per hour.
• Annual salary range: $37,500 to $41,600 per year.
• Schedule: Full-time, Monday through Friday, approximately 7:00 AM to 4:30 PM.
• Hours are shared and overlapped with other receptionists, allowing some flexibility.
• Occasional half-day Saturday required approximately every other month, with scheduling flexibility among the reception team.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.