Bilingual Front Desk Assistant – Social Services (Hybrid)

Colusa Inc; Colusa (CA); Hybrid; USD 40,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Work-life balance

Paid vacation and holidays

Health benefits at no cost

CalPERS retirement benefits

Job summary

Colusa County Department of Health and Human Services is seeking an Office Assistant to be the face or voice of the department, greeting customers in person and by phone and directing them to the right staff. The role emphasizes serving Colusa County residents and handling routine clerical tasks.

The position offers a 37.5-hour full-time schedule with flexibility and potential remote work 1–2 days per week after training; bilingual in Spanish and English is required and proficiency tests may

Qualifications

• Proficiency in speaking, reading, and writing Spanish in addition to English.
• Ability to perform filing, data entry and review of forms.
• Excellent customer service skills and phone etiquette.

Responsibilities

• Greet and assist customers in person and by phone.
• Field customer inquiries and address complaints.
• Gather information to direct customers to appropriate staff.
• Perform filing, reviewing forms, and entering data.

Skills

Bilingual (Spanish/English)

Job description

Colusa County Department of Health and Human Services is seeking an Office Assistant to be the face or voice of the department, greeting customers in person and by phone and directing them to the right staff. The role emphasizes serving Colusa County residents and handling routine clerical tasks.

The position offers a 37.5-hour full-time schedule with flexibility and potential remote work 1–2 days per week after training; bilingual in Spanish and English is required and proficiency tests may