Bilingual Patient Service Front Desk & Scheduling

Unicarechc; Colton (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Unicare Community Health Center in Colton is looking for a Patient Service Representative I to ensure a positive patient experience. The role involves front desk operations, answering phones, scheduling appointments, and processing patient admissions and discharges.

Applicants must have a High School Diploma or GED and at least one year of experience in healthcare environments. Bilingual skills in English and Spanish are essential. The position supports efficient clinic operations while ensuring respect for diverse backgrounds.

Qualifications

• High School Diploma or GED required.
• One year of experience in a healthcare office or setting.
• Bilingual in English and Spanish.

Responsibilities

• Greets patients and makes them feel welcome.
• Collects and verifies insurance information.
• Schedules patient appointments.

Skills

Excellent customer service experience

Bilingual in English/Spanish

Attention to detail

Time management skills

Problem-solving skills

Education

High School Diploma or GED

One-year experience in healthcare

Tools

Electronic Health Records

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Unicare Community Health Center in Colton is looking for a Patient Service Representative I to ensure a positive patient experience. The role involves front desk operations, answering phones, scheduling appointments, and processing patient admissions and discharges.

Applicants must have a High School Diploma or GED and at least one year of experience in healthcare environments. Bilingual skills in English and Spanish are essential. The position supports efficient clinic operations while ensuring respect for diverse backgrounds.