Office Assistant l/ll Spanish Bilingual

Colusa Inc; Colusa (CA); Hybrid; USD 40,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Work-life balance

Paid vacation and holidays

Health benefits at no cost

CalPERS retirement benefits

Job summary

Colusa County Department of Health and Human Services is seeking an Office Assistant to be the face or voice of the department, greeting customers in person and by phone and directing them to the right staff. The role emphasizes serving Colusa County residents and handling routine clerical tasks.

The position offers a 37.5-hour full-time schedule with flexibility and potential remote work 1–2 days per week after training; bilingual in Spanish and English is required and proficiency tests may

Qualifications

• Proficiency in speaking, reading, and writing Spanish in addition to English.
• Ability to perform filing, data entry and review of forms.
• Excellent customer service skills and phone etiquette.

Responsibilities

• Greet and assist customers in person and by phone.
• Field customer inquiries and address complaints.
• Gather information to direct customers to appropriate staff.
• Perform filing, reviewing forms, and entering data.

Skills

Bilingual (Spanish/English)

Job description

[Have you always had a passion for helping others? Do you enjoy being actively involved in helping families achieve positive outcomes that make their lives better? Then Colusa County Department of Health and Human Services is the place for you! We are the largest Department in the County, with over 80 staff. Our agency works with Colusa County residents in administering social services programs including Cal Works, Cal-Fresh, Medi-Cal, In-home Supportive Services (IHSS), Adult and Childrens Services, Public Health and Housing. We have a strong leadership team who provide ongoing support for daily operations and assist our employees in reaching their full potential. For more details about the position, please click on the job description [HERE. There is one position available that can be filled at any level, depending on the qualifications of the successful applicant. This recruitment will be used to fill a current vacancy and establish an eligibility list to fill other openings without reposting.]

Selection Procedure

The following is a tentative schedule of events that will occur as part of the selection process:

1. Applications will be accepted from 10/2/2026 through 10/11/2026.
2. Screening For Minimum Qualifications. The Clerical exams will be on Thursday, 10/22/2026. Bilingual Exams. This position requires the ability to speak, read, and write Spanish in addition to English. Applicants will be required to pass a proficiency exam.
3. Interviews.

As an Office Assistant you will be the face or voice representing the Department of Health and Human Services as the first person the community members interact with in person and by phone. You will greet and assist customers in person and by phone; fielding customer inquiries, addressing complaints and gathering information to direct customers to the appropriate staff to address their request. You will perform structured and repetitive tasks such as filing, reviewing forms, electronic files, entering data and perform other specialized work as assigned.

How do we make a difference?

Department of Health and Human Services employees are dedicated to serving Colusa County residents by offering services that improve their health, promote their well-being, and help them become productive and independent contributors to our community. At the Department of Health and Human Services (DHHS), we work a 37.5-hour full-time work week, with the option of a flex schedule and potential upcoming opportunities to work remotely 1-2 days per week (depending on position) following the training period. This allows our staff to maintain a work-life balance that best fits their needs. Our staff enjoy coming to work, where every day is different, and they have the opportunity to positively impact members of our community by providing excellent customer service and access to available services.

Culture is at Our Core

Working for Colusa County offers a unique work lifestyle that blends professional fulfillment with the tranquility of working in a rural and beautiful environment. Our county agencies take pride in our ability to work as a team. We have a collaborative and positive work environment where everyone has something to contribute, and everyone matters!

What are the benefits?

• A beautiful, safe community in which to work and serve.
• A caring, empathetic, and fun work family that you will be welcomed into.
• A job with WORK-LIFE BALANCE
• Competitive salary commensurate with education and experience
• A LIFETIME PAYCHECK (% @ 60 for Classic Members and 2% @ 62 for New Members) - As long as you work for 5 years and vest in the CalPERS system, you will receive a retirement paycheck for the rest of your life.
• Amazing health care BENEFITS at NO COST to you, unless you choose a premium health care plan.
• Authentically kind and engaged leadership who truly enjoy developing staff.
• 457 Deferred Compensation.
• PAID vacation, PAID holidays (15), and PAID leave if you get sick.
• Vacation Parity

Previous service with a public agency counts towards vacation accrual at Colusa County. A public agency includes cities, counties, districts, the military, and similar entities. To learn more about vacation parity, please see our benefit summary.

Supervision and Examples of Duties

Office Assistant I Receives general supervision from supervisory or management staff.

Office Assistant II Receives general supervision from supervisory or management staff.