Office Assistant I/II- Spanish Bilingual

County of Colusa; Colusa (CA); On-site; USD 36,000 - 53,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Health benefits at no cost

Job summary

County of Colusa is seeking an Office Assistant at either level. The role involves greeting customers, handling inquiries, and directing them to appropriate staff. It includes clerical tasks like filing, data entry, and form review in a busy county office environment.

Two levels—Office Assistant I and II—require different experience: six months for I, three years including public contact for II. A high school diploma or equivalent is required.

Qualifications

• Six months of administrative/clerical experience for Office Assistant I.
• Three years of responsible clerical experience including public contact for Office Assistant II.

Responsibilities

• Greet and assist customers in person and by phone.
• File, review forms, maintain electronic files and perform data entry.
• Direct customers to the appropriate staff to address requests.

Skills

Public contact

Customer service

Education

High school diploma or equivalent

Job description

Have you always had a passion for helping others? Do you enjoy being actively involved in helping families achieve positive outcomes that make their lives better? Then Colusa County Department of Health and Human Services is the place for you! We are the largest Department in the County, with over 80 staff. Our agency works with Colusa County residents in administering social services programs including Cal Works, Cal-Fresh, Medi-Cal, In-home Supportive Services (IHSS), Adult and Children’s Services, Public Health and Housing. We have a strong leadership team who provide ongoing support for daily operations and assist our employees in reaching their full potential.

There is one position available that can be filled at any level, depending on the qualifications of the successful applicant. This recruitment will be used to fill a current vacancy and establish an eligibility list to fill other openings without reposting.

Selection Procedure

The following is a tentative schedule of events that will occur as part of the selection process:

• Applications will be accepted from 10/2/2026 through 10/11/2026.
• Screening for minimum qualifications.
• The Clerical exams will be on Thursday, 10/22/2026.
• Bilingual Exams. This position requires the ability to speak, read, and write Spanish in addition to English. Applicants will be required to pass a proficiency exam.
• Interviews.

What's this Job All About?

As an Office Assistant you will be the face or voice representing the Department of Health & Human Services as the first person the community members interact with in person and by phone. You will greet and assist customers in person and by phone; fielding customer inquiries, addressing complaints and gathering information to direct customers to the appropriate staff to address their request. You will perform structured and repetitive tasks such as filing, reviewing forms, electronic files, entering data and perform other specialized work as assigned.

How do we make a difference?

Department of Health & Human Services employees are dedicated to serving Colusa County residents by offering services that improve their health, promote their well-being, and help them become productive and independent contributors to our community. At the Department of Health and Human Services (DHHS), we work a 37.5-hour full-time work week, with the option of a flex schedule and potential upcoming opportunities to work remotely 1-2 days per week (depending on position) following the training period. This allows our staff to maintain a work-life balance that best fits their needs. Our staff enjoy coming to work, where every day is different, and they have the opportunity to positively impact members of our community by providing excellent customer service and access to available services.

Culture is at Our Core

Working for Colusa County offers a unique work lifestyle that blends professional fulfillment with the tranquility of working in a rural and beautiful environment. Our county agencies take pride in our ability to work as a team. We have a collaborative and positive work environment where everyone has something to contribute, and everyone matters!

What are the benefits?

• A beautiful, safe community in which to work and serve.
• A caring, empathetic, & fun work family that you will be welcomed into.
• A job with WORK-LIFE BALANCE
• Competitive salary commensurate with education & experience
• A LIFETIME PAYCHECK (% @ 60 for Classic Members and 2% @ 62 for New Members) - As long as you work for 5 years and vest in the CalPERS system, you will receive a retirement paycheck for the rest of your life.
• Amazing health care BENEFITS at NO COST to you - Unless you choose a premium health care plan.
• Authentically kind and engaged leadership who truly enjoy developing staff.
• 457 Deferred Compensation.
• PAID vacation, PAID holidays (15), and PAID leave if you get sick.
• Vacation Parity - Previous service with a public agency counts towards vacation accrual at Colusa County. A public agency includes cities, counties, districts, the military, and similar entities. To learn more about vacation parity, please see our benefit summary.

COME WORK FOR THE COUNTY OF COLUSA: WE'RE WAITING FOR YOU!

Office Assistant I

Receives general supervision from supervisory or management staff.

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Six (6) months of administrative/clerical experience.

Training:

Equivalent to completion of the twelfth grade.

Office Assistant II

Receives general supervision from supervisory or management staff.

May exercise functional and technical supervision over lower-level clerical staff.

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Three years of responsible clerical experience which included public contact/customer service.

Training:

Equivalent to completion of the twelfth grade.

Supplemental coursework or training in business administration or clerical is highly desired.

Salary information (based on 37.50-hour workweek):

The salary range for each classification goes up to 15 steps. Steps 1-6 are annual merit steps with approximately 5% difference between each step, based on successful performance. Steps 7-15 are additional merit steps, requiring 2 years of satisfactory performance at the previous step. Steps 7-14 provide 2.5% increases, while Step 15 offers a 5% increase. The final salary offered will depend on the applicant's experience and qualifications, ranging from steps 1 to 15.

• Office Assistant I - $3,224-$4,341 per month
• Office Assistant II - $3,224-$4,793 per month