Bilingual Front Desk & Administrative Specialist

RCAP Solutions, Inc.; Worcester (MA); Hybrid; USD 2,893,000 - 3,168,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

403(b) retirement plan with company CC

Long-term disability insurance

Free life insurance

HSA and FSA offerings

14 paid holidays

Birthday paid holiday

And more!

Job summary

RCAP Solutions, Inc. is seeking an Administrative Assistant to manage front desk operations and deliver professional customer service.

This role supports the Administration and Operations department, coordinating supplies, calendars, and basic equipment setup while maintaining confidentiality of client files. Requirements include a High School diploma, 2+ years in an administrative role, and bilingual Spanish/English preferred.

Qualifications

• High School diploma or equivalent is required.
• Minimum 2+ years in administrative, front desk, receptionist, or customer service roles.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Experience with multi-line phone systems and data entry.
• Spanish/English bilingual ability preferred.

Responsibilities

• Coordinate office supply requests and completion.
• Maintain and update inventory tracking spreadsheet for all supplies and equipment.
• Work with Finance on purchase orders for all supplies and equipment.
• Manage supply stocking throughout the office and distribute supplies.
• Assist with setup of new employees, including workstations and supplies.
• Provide front desk support and customer service to walk-in clients.

Skills

Multitasking

Communication skills

Attention to detail

Time management

Teamwork

Bilingual Spanish/English

Education

High School diploma or equivalent

Tools

Microsoft Office

Multi-line phone systems

Job description

RCAP Solutions, Inc. is seeking an Administrative Assistant to manage front desk operations and deliver professional customer service.

This role supports the Administration and Operations department, coordinating supplies, calendars, and basic equipment setup while maintaining confidentiality of client files. Requirements include a High School diploma, 2+ years in an administrative role, and bilingual Spanish/English preferred.