Bilingual Front Desk & Admin Assistant (Mon-Fri)

Farmers Insurance- Gricelda Huerta Agency; Azusa (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Mon-Fri Schedule

Career Growth Opportunities

Job summary

Gricelda Huerta Insurance Agency in Azusa, CA is seeking a personable Receptionist / Administrative Assistant to be the first point of contact for clients and to support daily office operations.

You will handle phones, scheduling, data entry, document management, and customer service, while learning agency software and CRM tools. Bilingual English/Spanish required, and a friendly, reliable attitude is essential.

Qualifications

• Excellent customer service and communication skills.
• Able to speak English and Spanish.
• Professional and friendly phone presence.
• Strong organizational and multitasking abilities.
• Reliable, punctual, and dependable.
• Experience in office, receptionist, or insurance preferred but not required.

Responsibilities

• Answer incoming phone calls and greet clients in a professional and friendly manner.
• Assist clients with general questions and direct calls to the appropriate team member.
• Schedule appointments and assist with follow-up calls.
• Enter and update client information accurately in agency systems.
• Assist with scanning, filing, emailing, and organizing client documents.
• Follow up with clients regarding requested documents, signatures, payments, and appointments.
• Assist the team with insurance-related administrative tasks and customer service.
• Help maintain accurate client records and documentation.

Skills

Customer service

Bilingual English/Spanish

Phone etiquette

Organizational skills

Tools

Microsoft Office

CRM software

Insurance software

Job description

Gricelda Huerta Insurance Agency in Azusa, CA is seeking a personable Receptionist / Administrative Assistant to be the first point of contact for clients and to support daily office operations.

You will handle phones, scheduling, data entry, document management, and customer service, while learning agency software and CRM tools. Bilingual English/Spanish required, and a friendly, reliable attitude is essential.