Bilingual Fleet Relations Lead – South Florida

Blackwell Miami Inc; Florida; On-site; USD 52,000 - 76,000; Full time

Job summary

Blackwell Miami Inc. is seeking a Customer Relations Manager to be the face of the company to fleet owners and managers across South Florida. The role blends office days in Miami with field days visiting customers from the Treasure Coast to the Keys.

You will build strong, lasting relationships to foster loyalty, gather customer feedback, and address issues early to prevent churn. A valid driver's license and bilingual English/Spanish ability are required.

Qualifications

• 3+ years in customer relations, client services or account management.
• Fluent in English and Spanish, written and spoken.

Responsibilities

• Be the face of the company to fleet owners and managers.
• Build strong, lasting relationships to drive loyalty.
• Visit customers and gather feedback to share with the team.
• Identify and address issues early to prevent churn.
• Represent the company at customer sites and events.

Skills

Bilingual English/Spanish

Customer relations

Account management

Driver's license

Job description

Blackwell Miami Inc. is seeking a Customer Relations Manager to be the face of the company to fleet owners and managers across South Florida. The role blends office days in Miami with field days visiting customers from the Treasure Coast to the Keys.

You will build strong, lasting relationships to foster loyalty, gather customer feedback, and address issues early to prevent churn. A valid driver's license and bilingual English/Spanish ability are required.