Bilingual Financial Services Rep – Loans & Tax

World Finance; Huntsville (AL); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health benefits

Dental

Vision

Life insurance

Long-term disability

Mental health support

401(k) match

Paid holidays

Paid vacations

Volunteer time

Work-life balance

Job summary

World Finance in Huntsville, AL is seeking a bilingual Financial Services Representative to drive loan sales, manage delinquent accounts, and assist customers with tax services. This full-time role requires daily outbound outreach, in-person meetings, and accurate data entry in a fast-paced, customer-focused environment.

The ideal candidate has strong communication and problem-solving skills, a track record in sales or collections, and the ability to balance multiple tasks while meeting

Qualifications

• High school diploma or equivalent required.
• Valid driver's license and reliable transportation.
• Experience in sales, customer service, collections, or account management.
• Proven ability to handle high-volume calls and difficult conversations.
• Strong communication, problem-solving, and organizational skills.

Responsibilities

• Drive and close loan sales by taking applications and explaining terms.
• Conduct substantial daily outbound outreach for collections and new business.
• Manage delinquent accounts and set payment arrangements.
• Assist customers in person with loan applications and tax preparation.
• Process payments, updates, and document all activity in company systems.

Skills

Sales experience

Customer service

Collections

Account management

High-volume calls

Communication skills

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Tools

CRM systems

Microsoft Office

Job description

World Finance in Huntsville, AL is seeking a bilingual Financial Services Representative to drive loan sales, manage delinquent accounts, and assist customers with tax services. This full-time role requires daily outbound outreach, in-person meetings, and accurate data entry in a fast-paced, customer-focused environment.

The ideal candidate has strong communication and problem-solving skills, a track record in sales or collections, and the ability to balance multiple tasks while meeting