Bilingual Loan & Tax Services Specialist

WFC Limited Partnership; Pampa (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid holidays and vacation

Volunteer time

Mental health support

Job summary

World Finance is seeking a Financial Services Representative in Texas to drive loan sales, manage past-due accounts, and assist with tax returns. The role requires daily outbound calls, in-person customer meetings, and cash handling while meeting performance goals across sales, collections, tax services, and branch operations.

You will engage customers, balance workload in a fast-paced environment, and participate in a culture that rewards performance with earnings potential, benefits, and

Qualifications

• Bachelor's degree not required; High school diploma or equivalent is required.
• Experience in sales, customer service, collections, or account management with measurable results.
• Ability to handle high-volume calls and difficult conversations.
• Basic computer skills and accurate data entry.

Responsibilities

• Drive and close loan sales by taking applications and explaining terms.
• Conduct daily outbound outreach for collections and new business generation.
• Prepare tax returns and assist customers with tax-related questions.
• Assist customers in person with loan applications, payments, and account questions.
• Maintain accurate and compliant records and balance cash as needed.

Skills

Sales experience

Customer service

Collections

Account management

High-volume calls

Communication skills

Data entry

Problem solving

CRM systems

MS Office

Education

High school diploma or equivalent

Tools

CRM systems

MS Office

Job description

World Finance is seeking a Financial Services Representative in Texas to drive loan sales, manage past-due accounts, and assist with tax returns. The role requires daily outbound calls, in-person customer meetings, and cash handling while meeting performance goals across sales, collections, tax services, and branch operations.

You will engage customers, balance workload in a fast-paced environment, and participate in a culture that rewards performance with earnings potential, benefits, and