Bilingual Financial Customer Advocate | Growth & Training

Community Choice Financial Family of Brands; McAllen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Choice Financial Family of Brands seeks a bilingual Customer Service Representative to support underbanked consumers with short-term credit and financial services. In this fast-paced branch role, you will assist Spanish- and English-speaking customers with loan applications, account inquiries, payments, and product education.

You’ll follow strict compliance and documentation standards while delivering friendly, accurate service.

Responsibilities

• Assist Spanish- and English-speaking customers with loan applications, account inquiries, payments, and product education.

Skills

Bilingual (Spanish/English)

Job description

Community Choice Financial Family of Brands seeks a bilingual Customer Service Representative to support underbanked consumers with short-term credit and financial services. In this fast-paced branch role, you will assist Spanish- and English-speaking customers with loan applications, account inquiries, payments, and product education.

You’ll follow strict compliance and documentation standards while delivering friendly, accurate service.