Bilingual Customer Service & Loans Specialist

Community Choice Financial Family of Brands; Aldine (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Choice Financial Family of Brands is seeking a bilingual Customer Service Representative to support underbanked consumers with short-term credit and financial services. You will help Spanish- and English-speaking customers with loan applications, account inquiries, payments, and product education in a fast-paced branch setting.

You will adhere to compliance and documentation standards, receive training, and have opportunities for performance incentives and advancement within consumer

Qualifications

• Bilingual in English and Spanish required.

Responsibilities

• Assist Spanish- and English-speaking customers with loan applications, account inquiries, payments, and product education.
• Follow strict compliance and documentation standards to ensure accurate records and risk mitigation.

Skills

Bilingual English/Spanish

Job description

Community Choice Financial Family of Brands is seeking a bilingual Customer Service Representative to support underbanked consumers with short-term credit and financial services. You will help Spanish- and English-speaking customers with loan applications, account inquiries, payments, and product education in a fast-paced branch setting.

You will adhere to compliance and documentation standards, receive training, and have opportunities for performance incentives and advancement within consumer