Bilingual Customer Service Representative - Consumer Lending

Community Choice Financial Family of Brands; Beaumont (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training

Performance incentives

Advancement opportunities

Job summary

Community Choice Financial Family of Brands in Beaumont, TX, seeks a bilingual Customer Service Representative to assist Spanish- and English-speaking customers with loan applications, account inquiries, payments, and product education.

The role emphasizes strict compliance and friendly, accurate service, with training, performance incentives, and advancement opportunities in consumer lending, operations, and leadership within a performance-driven culture.

Qualifications

• Bilingual Spanish-English required for customer support and outreach.
• Strong customer service skills with accuracy and a friendly approach.
• Knowledge of compliance standards and documentation practices.

Responsibilities

• Assist Spanish- and English-speaking customers with loan applications, account inquiries, and payments.
• Provide product education and guidance to underbanked consumers.
• Maintain compliance and accurate documentation while delivering high-quality service.

Skills

Bilingual Spanish-English

Customer service

Compliance adherence

Job description

Community Choice Financial Family of Brands seeks a bilingual Customer Service Representative to support underbanked consumers with short-term credit and financial services. In this fast-paced branch role, you will assist Spanish- and English-speaking customers with loan applications, account inquiries, payments, and product education. You’ll follow strict compliance and documentation standards while delivering friendly, accurate service. We offer training, performance incentives, and advancement opportunities in consumer lending, operations, and leadership within a performance-driven, customer-focused culture.