Bilingual Field Operations Leader (English/Spanish)

Hunter Super Techs - TurnPoint; Richardson (TX); On-site; USD 58,000 - 68,000; Full time

Benefits offered by this job

Paid training

Paid holidays

Paid vacation

Career growth opportunities

Supportive management team

Monday-Friday schedule

Job summary

Molly Maid of Plano, Rockwall & Rowlett is seeking a Bilingual Field Operations Manager (English/Spanish) to lead our frontline workforce. You will collaborate with the Operations Manager and Team Leaders to monitor performance, staffing, and customer service quality in a dynamic, hands-on role.

The ideal candidate brings at least 5 years of direct frontline supervision, exceptional communication, and a knack for coaching teams to meet targets while maintaining high service standards.

Qualifications

• Fluent in English and Spanish.
• At least 5 years of experience supervising or managing frontline employees and teams.
• Strong coaching, communication and problem-solving skills.
• Hands-on people-management experience beyond HR or recruiting.
• Proficient with Microsoft Office, especially Excel, Outlook and Word.

Responsibilities

• Oversee field employee and team performance.
• Ensure quality and high-level customer service.
• Coach, develop and hold employees accountable.
• Recruit, hire and train frontline staff.
• Staffing and employee retention strategies.
• Resolve day-to-day employee and operational issues.

Skills

Bilingual English/Spanish

Frontline supervision

Coaching

Communication skills

MS Office (Excel/Outlook/Word)

Tools

MS Office

Job description

Molly Maid of Plano, Rockwall & Rowlett is seeking a Bilingual Field Operations Manager (English/Spanish) to lead our frontline workforce. You will collaborate with the Operations Manager and Team Leaders to monitor performance, staffing, and customer service quality in a dynamic, hands-on role.

The ideal candidate brings at least 5 years of direct frontline supervision, exceptional communication, and a knack for coaching teams to meet targets while maintaining high service standards.