Bilingual Executive Housekeeper: Lead Rooms & Service

Smoky Mountain Resorts; Sevierville (TN); On-site; USD 54,000 - 63,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with 4% company match

Paid Time Off

Maternity/Paternity Leave

Tuition Reimbursement

Employee Discounts

Job summary

Smoky Mountain Resorts in Sevierville, TN seeks a Bilingual Executive Housekeeper to lead daily housekeeping operations, enforce standards, and drive service excellence. The role requires guiding a team, training staff, and coordinating inventory and safety programs while maintaining a legendary guest experience.

The position offers a $27.00 hourly rate with a $2.00 Sunday differential and requires 1–3 years of management experience supervising 5–10 team members. Fluency in English is essential.

Qualifications

• Minimum 1–3 years of management supervising 5–10 staff.
• Strong communication skills and English fluency.
• Experience in hospitality housekeeping preferred.

Responsibilities

• Oversee daily housekeeping operations and enforce policies.
• Train staff, manage inventory, and ensure safety compliance.
• Ensure room cleanliness and inventory accuracy.
• Schedule staffing according to occupancy and demand.

Skills

English fluency

Leadership

Team management

Guest service

Education

High school diploma or equivalent

Job description

Smoky Mountain Resorts in Sevierville, TN seeks a Bilingual Executive Housekeeper to lead daily housekeeping operations, enforce standards, and drive service excellence. The role requires guiding a team, training staff, and coordinating inventory and safety programs while maintaining a legendary guest experience.

The position offers a $27.00 hourly rate with a $2.00 Sunday differential and requires 1–3 years of management experience supervising 5–10 team members. Fluency in English is essential.