Hotel Room Supervisor & Training Lead

Wilderness-Hotel-and-Resort-In; Sevierville (TN); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Wilderness-Hotel-and-Resort-In in Sevierville, TN seeks a Housekeeping Supervisor to oversee cleaning staff, assign duties, inspect completed rooms, and address guest complaints. You will train new associates, monitor inventory, and ensure safety procedures are followed.

This role requires strong English communication, reliability, and the ability to coach staff on performance. A sign-on bonus is offered; regular attendance is expected, and you will report to the housekeeping manager.

Qualifications

• Supervise housekeeping staff to ensure clean, orderly rooms.
• Excellent communication and guest-service oriented approach.
• Ability to train new associates and enforce safety standards.

Responsibilities

• Obtain list of rooms to be cleaned.
• Ensure rooms are completed and signed off on in time.
• Inspect Room Attendant work after cleaning.
• Coach on areas of improvement.
• Report hazards.
• Inventory supplies and equipment.
• Maintain clean storage rooms and carts.
• Follow PPE and safety procedures.
• Maintain regular attendance.

Skills

Supervisory skills

Guest service

Training & coaching

English proficiency

Education

High school diploma or GED

Job description

Wilderness-Hotel-and-Resort-In in Sevierville, TN seeks a Housekeeping Supervisor to oversee cleaning staff, assign duties, inspect completed rooms, and address guest complaints. You will train new associates, monitor inventory, and ensure safety procedures are followed.

This role requires strong English communication, reliability, and the ability to coach staff on performance. A sign-on bonus is offered; regular attendance is expected, and you will report to the housekeeping manager.