Bilingual Enterprise Implementation Consultant

MaintainX (An Autodesk Company); Raleigh (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

MaintainX, a leading AI-powered maintenance platform, seeks a bilingual Enterprise Implementation Consultant to guide enterprise customers through complex deployments. You will lead multi-phase projects, manage stakeholder expectations, and deliver comprehensive training to ensure quick value realization.

You will collaborate with product, sales, and account teams, translating customer needs into actionable success plans while maintaining high satisfaction and adoption across long-term

Qualifications

• Experience supporting enterprise customers in software implementation, onboarding, or consulting.
• Ability to communicate effectively with multiple stakeholders across functions.
• Strong organizational, prioritization and time-management skills.
• Willingness to learn MaintainX product quickly and adapt to new processes.
• Knowledge of maintenance, reliability, or operations is a plus.

Responsibilities

• Manage multi-phase enterprise software implementations with cross-functional stakeholders.
• Lead customer interactions and project communications throughout the lifecycle.
• Act as client manager during implementation to manage expectations and satisfaction.
• Deliver formal training to client project teams and end-users.
• Provide knowledge transfer to internal teams during onboarding.
• Support by demonstrating product knowledge and best practices.
• Track client issues, troubleshoot, and resolve problems.
• Manage multiple accounts, deadlines, and milestones.
• Provide industry insights and workflow recommendations for maintenance needs.
• Collaborate with product, sales, and account teams on initiatives.

Skills

Bilingual English/Spanish

Enterprise software implementations

Customer onboarding

Change management

Stakeholder management

Education

BEng degree or equivalent

Job description

MaintainX, a leading AI-powered maintenance platform, seeks a bilingual Enterprise Implementation Consultant to guide enterprise customers through complex deployments. You will lead multi-phase projects, manage stakeholder expectations, and deliver comprehensive training to ensure quick value realization.

You will collaborate with product, sales, and account teams, translating customer needs into actionable success plans while maintaining high satisfaction and adoption across long-term