Bilingual English/Spanish Call Center Specialist

Jerome's Furniture; San Diego (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) Plan

Medical Insurance

Paid Vacation

Paid Holidays

Employee Discount Program

Gym Reimbursement Program

Job summary

Jerome's Furniture is seeking a Bilingual Call Center Representative in San Diego, CA to deliver exceptional customer service. Responsibilities include handling customer inquiries, managing delivery updates, and providing support to drivers.

The role requires strong communication skills, proficiency in E1 and C1 systems, and a flexible work schedule including nights and weekends. Comprehensive benefits include medical, dental, and life insurance, along with a 401(k) plan.

Qualifications

• Bilingual in English and Spanish for effective communication.
• Experience in customer service and handling inquiries.
• Proficient in using computer systems and software.

Responsibilities

• Provide courteous and professional customer service to customers.
• Complete daily reports and respond to emails and calls.
• Assist customers with delivery information and ensure satisfaction.

Skills

Bilingual (English and Spanish)

Customer service

Computer proficiency

Communication skills

Tools

E1

C1

Job description

Jerome's Furniture is seeking a Bilingual Call Center Representative in San Diego, CA to deliver exceptional customer service. Responsibilities include handling customer inquiries, managing delivery updates, and providing support to drivers.

The role requires strong communication skills, proficiency in E1 and C1 systems, and a flexible work schedule including nights and weekends. Comprehensive benefits include medical, dental, and life insurance, along with a 401(k) plan.