Bilingual Donor Communications Specialist - Onsite

Mercy Ships; Lindale (TX); Sur place; USD 22 000 - 25 000; Plein temps

Résumé du poste

Mercy Ships is seeking a Donor Communications Assistant to support donor engagement through calls, emails, and letters from our Lindale, Texas office. Fluency in English and Spanish is required, and compensation is $16-18/hour for a full-time, onsite role.

You will download, code, and manage donor data and prepare welcome and follow-up communications daily and weekly. Ideal candidates will have strong interpersonal skills, solid administrative abilities, and a proactive, servant-leadership

Qualifications

• Excellent interpersonal, verbal, and written communication skills.
• Strong administrative, organizational, and time-management skills.
• Ability to work independently with minimal supervision.
• Fluency in English and Spanish is required.
• Proficiency with internet, email, and telephone; familiarity with contact management software.
• Demonstrates commitment to Mercy Ships’ mission and servant leadership.

Responsabilités

• Establish personal, spiritual, and professional development goals.
• Update and maintain donor database with current records.
• Print and mail welcome letters daily; follow-up letters weekly.
• Print and mail monthly bills to donors per schedules.
• Contact donors via phone, email, and letters as needed; respond to inquiries.
• Monitor DRTV calls and provide feedback to staff and vendors.

Connaissances

Interpersonal communication

Verbal communication

Written communication

Administrative skills

Time management

Independence

Bilingual English/Spanish

Formation

High School Diploma

Office software proficiency

Mercy Ships Entry Training

2–4 years office experience preferred

Outils

Microsoft Word

Microsoft Excel

Description du poste

Mercy Ships is seeking a Donor Communications Assistant to support donor engagement through calls, emails, and letters from our Lindale, Texas office. Fluency in English and Spanish is required, and compensation is $16-18/hour for a full-time, onsite role.

You will download, code, and manage donor data and prepare welcome and follow-up communications daily and weekly. Ideal candidates will have strong interpersonal skills, solid administrative abilities, and a proactive, servant-leadership