Bilingual Call Center & Donation Processor (Spanish/English)

HOPE MEDIA GROUP; New Caney (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

HOPE MEDIA GROUP is seeking a bilingual Call Center Agent & Donation Processor Fill-In based in Houston, TX, to handle Spanish-speaking donor calls and process donations. The role supports Vida Unida’s fundraising efforts and requires strong communication and privacy handling.

The position is fully onsite, with an option for evening shifts (2PM–7PM) and a commitment to Christian ministry within the Donor Care Department.

Qualifications

• Read and write fluently in Spanish and English
• Committed to a personal relationship with Jesus Christ
• Active member of a Bible believing local church
• Experience in customer service
• Heart for Christian ministry

Responsibilities

• Answer incoming Spanish-speaking telephone calls in a friendly manner.
• Gather donor contact information and testimonials.
• Confidentially enter credit card information to process monetary donations.
• Secure the privacy of all donor information.
• Pray with caller (optional)

Skills

Bilingual Spanish/English

Customer service

Tech-savvy

Strong moral character

Church involvement

Education

High School diploma or equivalent

Tools

Phone system

Laptop

Job description

HOPE MEDIA GROUP is seeking a bilingual Call Center Agent & Donation Processor Fill-In based in Houston, TX, to handle Spanish-speaking donor calls and process donations. The role supports Vida Unida’s fundraising efforts and requires strong communication and privacy handling.

The position is fully onsite, with an option for evening shifts (2PM–7PM) and a commitment to Christian ministry within the Donor Care Department.