Bilingual Donor Care Agent — Spanish/English (Onsite)

Hope Media Group; Houston (TX); Vor Ort; USD 19.000 - 30.000; Vollzeit

Zusammenfassung

Hope Media Group in Houston, TX seeks a Call Center Agent & Donation Processor Fill-In to handle Spanish-speaking donor calls and process donations on-site. The role supports the Donor Care Department with data entry and secure handling of payments.

The ideal candidate has strong customer service skills, comfort with technology, and a personal commitment to Christian ministry, including active church involvement.

Qualifikationen

• Fluent in Spanish and English is required.
• Experience in customer service or donor support is preferred.
• Comfortable handling sensitive donor information with discretion.

Aufgaben

• Answer incoming Spanish-speaking calls in a friendly manner.
• Process donations during Vida Unida’s fundraiser.
• Enter credit card information securely and protect donor privacy.
• Support the Donor Care team and pray with callers if invited.

Kenntnisse

Bilingual Spanish/English

Customer service

Technology aptitude

Phone system

Data entry

Ausbildung

High School diploma

Tools

Laptop

Phone system

Jobbeschreibung

Hope Media Group in Houston, TX seeks a Call Center Agent & Donation Processor Fill-In to handle Spanish-speaking donor calls and process donations on-site. The role supports the Donor Care Department with data entry and secure handling of payments.

The ideal candidate has strong customer service skills, comfort with technology, and a personal commitment to Christian ministry, including active church involvement.